Customer Satisfaction Is A Priority For Toshiba. Toshiba offers a very wide range of products in diverse industries in the United States. For each of our businesses, we consider customer support, satisfaction and feedback an essential element of our overall marketing effort. Shop Online for the Best Deals on Computer Hardware, Software, Desktop Computers, Laptop, Tablet and All Other Technology Solutions at howardcomputers.com. Howard System Driver and Documentation Downloads. Select model number & operating system. ©2000-2021 Howard Technology Solutions, a division of Howard Industries, Inc. Enterprise Technology Services is dedicated to help, develop, implement, and support technologies to enrich the experience of the Howard community.
Welcome to ETS!
Enterprise Technology Services is dedicated to help, develop, implement, and support technologies to enrich the experience of the Howard community.
Phone & Email
202-806-2020
helpdesk@howard.edu
Click here for Chat, FAQs & More
https://howardhd.edusupportcenter.com/
Basic IT troubleshooting, incident reporting, and service request submissions.
Campus-Wide Announcements
University Response to the COVID-19 Pandemic
The University continues to closely monitor the spread of COVID-19, also known as the coronavirus, as additional cases are confirmed in the United States and other countries. The University continues to formulate and adjust its plans as needed.
VPN Updates - Cisco AnyConnect
Aug 06, 2020
Please find the direct link below. When trying to access the video tutorials, please make sure you have “cookies” enabled on your web browser.
Learn more about VPN- Technology Service Center
Technology services are impacted by the coronavirus pandemic. Visit our student services page for current information on how to access the services you need from home.
Dell Desktop Driver Download
HCC's
Technology Service Center
provides service and support to faculty, staff and students in many areas, including logging on to computers, student and staff email, online classes, help with printing problems, software assistance and using myHCC. If we cannot resolve a problem quickly over the telephone, in person or via email, we will assign it to the appropriate Information Technology technician or team. 
Desktop And Laptop Computers
Password Services. Students manage their own passwords by using Password Servicesonline. Once you know your HCC Login ID, you can set up a new account by answering a couple of identity questions and a few security questions. You can reset forgotten passwords and renew expired accounts using this online service. Student login accounts expire every six months.
Wireless Internet Access. Students can access the Internet with their personal wireless devices from many locations on campus. Some of the more popular hotspots include the Cafe on the Quad, the DH Lounge and the Quad lawn. To connect to the wireless network, simply turn on your wireless device, open your browser, and login to the HCCSSTUDENT network using your HCC Login ID and password.
Drivers For Desktop
Google Apps for Education. HCC now offers Google Docs for students. Simply visit http://gdocs.howardcc.edu and log in using your HCC login ID and password. Each student receives 30GB of storage space! Store your class work here and access it from anywhere with internet access.
Microsoft Office 365. HCC now offers easy access to Office 365 (Office 2013 with backward compatibility) from the web for faculty, staff and students.From your home computer or laptop, just visit this portal site https://portal.office.com. Log in using your HCC email address and password. If you forget your password or do not remember it, visit Password Services to reset your password.